Terms and Conditions


Corporate Network Limited  ACN 079 196 768  (“CNL”) must comply with the Privacy Act 1988, which among other things, regulates the collection, storage, quality, use and disclosure of personal information.

This statement sets out how CNL handles your personal information.

How CNL collects information

CNL usually collects information from its clients, who are usually accountants and solicitors (“clients”).

Clients usually contact CNL and supply the personal information of their clients (“third parties”)  in the communications they provide us, by email, fax, post or otherwise. CNL expects that third parties have consented to such collection or would reasonably expect us to collect their personal information in this way given that it is necessary for the provision of services required by third parties.

The information collected will depend on the type of service required. It is required:

For the purpose of completing company, trust or secretarial documentation on the client’s and third parties’ behalf; and/or

For the purpose of complying with the Corporations Act in the lodgement of documents.

If you do not provide all information required, either CNL will not be able to provide clients and or third parties with the service requested in the case of company registration or change of name, or will not be able to provide a full and complete package of documentation as requested in the case of trusts and secretarial matters.

CNL only collects personal information for purposes directly related to the services requested by its clients and or third parties and as required by law (eg: identification required for document stamping).

Use and Disclosure of Personal Information

CNL only uses personal information for the purposes for which it was provided. It is not used for any other purpose and it is not disclosed unless one of the following applies:

  • Client and or Third Party has consented
  • Client and or Third Party should reasonably expect or have been told that the information is of a kind usually passed to those individuals, bodies or agencies (eg: Directors’ and Shareholders’ information is forwarded to ASIC)
  • It is required or authorised by law; (eg a subpoena is received from a Court) or the OSR requires identification documents in order to stamp a document
  • It will prevent or lessen a serious and imminent threat to somebody’s life or health;
  • It is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty or for the protection of public revenue.

Keeping Personal Information Up To Date

Any Client or Third Party who wishes to update personal information held by CNL about them may contact CNL to request what details are held and to update it if required. Identification of the person requesting the information and/or a change in personal information may be required before such correction is made.


Payment due in 7 days.

Credit Card Payments

If you choose to pay CNL by credit card whether online or otherwise, clients or third parties will be asked to provide information such as email address, phone number, name and credit card details. These details are required to process payments and to provide payments receipts. Credit card details are provided to ANZ Bank via its web portal and are destroyed by CNL once payment is effected.  CNL does not keep credit card details but requests them for each payment to be made.

Client Contact Details

Client contact details include name, phone number and address of instructing firm, name of instructing firm member and email address.

CNL may use these details from time to time to contact a Client in relation to a third party, to enquire about payment of money owed to CNL, or to provide information directly related to CNL’s services, such as information related to a change in Corporations Law.

Data Security

CNL takes steps to protect the personal information it holds against loss, unauthorised access, use modification or disclosure and against other misuse. For example, electronic records of the paper copies are held  for 7 years and paper instructions from receipt or creation in secure, lockable cabinets. Online records are held subject to appropriate firewalls and with appropriate security programs. Emails communications are undertaken with appropriate protection.

Risks of using the internet

You should note that there are security risks inherent in transmitting information online using the internet. Clients should assess these potential risks when deciding whether to communicate with us online or whether they would prefer CNL to register companies and lodge documents by post rather than online.

Your rights

To find out more about your privacy rights and the remedies for breaches of privacy, you can:

Call the Privacy Officer at CNL on 9212-6399 or officemanager@incorporations.com.au; or

Visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au or call

1300 363 992.

Corporate Network Limited